Customer Service Outsourcing

Our customer service department provides you with a team of dedicated and professional agents who can handle a variety of relationship management tasks on your behalf in a timely and effective manner.

Our courteous and professional staff expertly handles the complete management of your client database as it relates to:

• Replacement shipments
• Shipment returns
• Product or warranty claims
• Credit card declines or refunds.

Outsource customer service calls to IMI. Use IMI call centre as your complete customer service department.

Contact us now to learn more about outsourcing customer service to IMI and IMI's other call centre BPO services.